Medical Records

What you need to know about medical records

Medical records are maintained in a secure electronic format and conform to all state and federal regulations for the storage of medical data.

NEOMED Health Care, through a relationship with University Hospitals, maintains all records through the EPIC electronic medical record system.

For patients age 18 or over, we cannot give out any verbal, written or copied information without your consent, except in situations maintained by law. This includes your parents, family doctor or professors.

Releasing records

You must sign an Authorization for Release of Protected Health Information document before our medical staff can release any information. This includes speaking to another person about your treatment or care, i.e., parent(s), professors, etc. Copies of this Release of Protected Health Information document are available at the NEOMED Health Care.

The health center cannot release records that have been sent to us from another facility. The patient must go to that facility directly to obtain those records.

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