HOW MAY WE HELP YOU?
Open a support ticket
- Start here for help with passwords, email, phones, printers, network connections, classroom technologies and more. Open a support ticket or explore our knowledge base.
- For a Password Reset: If you require a Password Reset, please click here Password Reset.
- For new employees: Request an IT account for new employees for Banner access, badging and more.
Purchase software for department use
- First, review our list of University-owned software lower on this page. We might already own a license for software that meets your need.
- Second, let us know of software you are interested in purchasing. We can help resolve issues related to hosting, contracts, compatibility and more. Request a software evaluation to get started.
Request I.T. expertise with a project
Let us know to ensure your NEOMED account is enabled during your period of travel.
- Banner application and self service
Students: View your profile, pay a bill, see financial aid and more
Employees: Time sheets, vacation/sick recording, profile information, tax information and more
Project and course sites, course syllabi and schedules
List of software used across campus
We might already have a solution for you. Check here first.
This list consists of software across the University that potentially could be used/purchased by your department to resolve a problem. This list is also used in the purchasing process to avoid buying duplicate products.
To add or remove software, please open a support ticket through TeamDynamix.
Adobe Acrobat Pro. Edit your PDFs with powerful yet easy workflows across desktop, mobile, and web – whether you’re at the office, home, or on the go.
Adobe Creative Cloud. Creative Cloud is a collection of 20+ apps for photography, video, design, web, UX, and social media – plus color palettes, font families, collaborative tools, and much more including, Illustrator, InDesign, Professional, Photoshop, Acrobat DC.
Adobe Reader DC. Adobe Reader allows you to read pdf documents.
Adobe Suite. Digital media development – The entire collection of 20+ creative and mobile apps including Photoshop, Illustrator, InDesign and XD.
Argos (Reporting). Argos is a reporting tool that is used to generate reports on data captured inside Banner.
Autodesk AutoCAD. AutoCAD is computer-aided design (CAD) software that architects, engineers, and construction professionals rely on to create precise 2D and 3D drawings.
Autodesk Maya. A 3D Computer Graphics Application
Barracuda. Barracuda Networks simplifies IT with cloud-enabled solutions to protect networks, applications and data.
Blender. Blender is a free and open-source 3D computer graphics software toolset used for creating animated films, visual effects, art, 3D printed models, motion graphics, interactive 3D applications, virtual reality, and computer games.
Bluebeam Revu. Bluebeam Revu helps general contractors streamline communication, ensuring the project is on track and everyone has the most accurate information.
Bomgar/BeyondTrust. Remote support software.
CalenDly. Calendly is your hub for scheduling meetings, eliminating the hassle of back-and-forth emails so you can get back to work.
DataPrep (FinAid). Data preparation and loading for NSLDS or National Student Loan Data System.
Ditto. Ditto is a screenshare application.
Dropbox. Dropbox gives you secure access to all your files. Collaborate with friends, family, and coworkers from any device.
ECSI. Hosted by Heartland Campus Solutions – tracking, accounting, billing and reporting for institutional loans
EdConnect. EdConnect is a complete, integrated solution to run your educational institution. We simplify administrative work, improving information accessibility, facilitate active communication, and provide data visibility for all aspects of school.
Envisio. Strategy and performance management software.
Google Chrome. Google Chrome is a cross-platform internet browser.
Google Drive. Google Drive is a cloud-based storage solution that allows you to save files online and access them anywhere from any smartphone, tablet, or computer.
Huntington Teller Scan. Scan and deposit checks.
inMotionNow/Lytho. Project management and workflow software.
Kami. A classroom tool for creating flexible and collaborative learning environments.
Liaison (Admissions). Admission management software.
Lino virtual sticky notes. Lino is a free sticky and canvas service that requires nothing but a web browser.
Lucidchart. Accomplish more by collaborating in real time. Accelerate understanding and drive innovation with powerful diagramming, whiteboarding, and data visualization. This is a virtual workspace for remote teams.
MediaSite. Educate, communicate & collaborate more effectively. Mediasite is the only video platform you need.
Merit Pages. Merit is a verified showcase of student accomplishments and a powerful way to show employers the success, skills, and expertise they have gained.
Mindomo. Mindomo is the best all-in-one visual tool to help you make mind mapping, concept mapping, and outlining accessible for students.
Microsoft 365. University-wide email, document sharing, collaboration and NEOMED Intranet (SharePoint).
Microsoft Azure. The Azure+A27:B33 cloud p+A14:B33latform is more than 200 products and cloud services designed to help you bring new solutions to life—to solve today’s challenges and create the future.
Microsoft Excel. Excel is a commonly used Microsoft Office application. It is a spreadsheet program which is used to save and analyse numerical data.
Microsoft Exchange. Exchange is a Microsoft email service often used by businesses and academic institutions.
Microsoft FindTime. FindTime is an Outlook add-in that easily creates a meeting poll to let people inside and outside your organization select times they’re available so you can choose a meeting time that works for everyone.
Microsoft OneDrive. OneDrive is Microsoft’s cloud storage solution that you can use for free or with a subscription to Microsoft 365.
Microsoft Outlook. Though primarily an email client, Outlook also includes such functions as calendaring, task managing, contact managing, note-taking, journal logging, and web browsing.
Microsoft PowerPoint. Slideshow presentation program.
Microsoft Project. Project planning software.
Microsoft SharePoint. Organizations use SharePoint to create websites. You can use it as a secure place to store, organize, share, and access information from any device
Microsoft Teams. Microsoft Teams is the chat-based workspace in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
Microsoft Visio. Microsoft Visio (formerly Microsoft Office Visio) is a diagramming and vector graphics application and is part of the Microsoft Office family.
Microsoft Word. Microsoft Word is a word processor published by Microsoft.
OnBoard Passageways. Conduct board, committee and leadership meetings with confidence, using this board portal software.
PaperCut. PaperCut empowers you to make printing easy again for your end users, whether they’re printing from a BYOD or mobile device, and makes your life easy by auto-deploying print drivers.
Parrallel. Whether you need to run Windows programs that don’t have Mac versions, or you are making the switch from PC to Mac and need to transfer your data, Parallels Desktop has you covered.
Planned Giving Manager. Calculation and proposal software that illustrates all planned giving vehicles.
PuTTY. PuTTY is a free and open-source terminal emulator, serial console and network file transfer application.
SignUpGenius. A FREE online software tool for volunteer management and event planning. Save time with sign-up sheets and schedules for schools, sports leagues, business events and more.
Smartsheet. Smartsheet is the only platform that can scale from a single project to end-to-end work management, connecting business on a no-code, cloud-based platform where anyone can create the solution they need
Snippet. Snippet is a simple tool to capture a screenshot of screen or part of the screen.
think-cell. Charting and layout software that automates PowerPoint work as well as improving slide creation efficiency and quality. For more information, including how to download the software, please refer to this NEOMED KnowledgeBase article.
ToolCreately. The one tool for going visual from flowcharts to technical UML diagrams or annotating a screenshot, drawing on top of it or a quick sketch of your idea, creativity is the one tool to handle this all.
WinSCP. WinSCP WinSCP is an open source free SFTP client, FTP client, WebDAV client, S3 client and SCP client for Windows.
YouCanBookMe. Online scheduling tool for customer bookings.
Abroad Office. A complete solution that effectively manages study abroad students and programs.
Active Directory. Directory service to manage permissions and access to NEOMED
AMCAS. Medical school application processing
AppXtender. Document imaging (scanning); integrated with Banner
Argos Reporting. Argos helps colleges and universities work better, delivering flexible, powerful, easy-to-use reporting tools developed by higher education experts.
Banner Communication Management. Automated communications from Banner.
Banner Finance. Budgeting, procurement, fixed assets management used in NEOMED’s Finance Department.
Banner Financial Aid. Student Financial Aid management tools.
Banner HR. Employment and compensation, position control and staffing for the University.
Banner Student. Registration, grading, billing, academic history and graduation module used student administration.
Banner Workflow. Provides the ability to automate approval processes; integrated with Banner
Booklog. POS and inventory control for bookstores
Campus Groups. Cloud platform for NEOMED Student Groups and events.
CashNet. Banner’s third-party credit card processing software.
CastleBranch. Background Checks/Drug Testing/Verifications/Fingerprinting/Fraud Abuse/Social Media Screening/I-9 & Everify
CBORD Odyssey. Conference Services Point of Sale system
Certiphi. Employee screening (background checking)
Cisco telephone. Employee phone and voicemail
Cornerstone. Banner’s third-party performance management and learning management software (NEOMED Success Center).
DOCLINE. Automated interlibrary loan (ILL) request routing and referral system
Doodle. Doodle is a web-based scheduling tool that promises to eliminate the hassle of organizing meetings via email or phone
Ebsco. Ebsco provides products and services to libraries of very many types around the world.
Ed Connect. Send and receive data through the SAIG (Student Aid Internet Gateway) – EDconnect is a Windows-based software that assists users with sending, receiving, and managing their Federal student aid information electronically.
Ellucian Banner. An ERP system that helps strengthen the departments in your higher education organization. The solution works as a campus-wide option to manage all aspects of your educational institution, including student management, human resources, financials, and more.
Ellucian Ethos. The Ellucian Ethos Framework is a data integration platform for institutions of higher education, and can be extended to include Ellucian Workflow powered by Ethos as workflow automation tool for managing disparate applications brought under the Ethos Framework
Ellucian Workflow. A cloud-based business process management tool that provides the ability to automate form- intensive, approval-based processes across departments and systems.
EndNote. EndNote is a commercial reference management software package, used to manage bibliographies and references when writing essays, reports and articles.
ERAS. The Electronic Residency Application Service® (ERAS®) is the centralized online application service you’ll use to deliver your application, along with supporting documents, to residency programs.
EventBrite. Calendaring and event scheduling
E-Verify. Online verification of employment eligibility
EZPROZY. EZPROXY allows libraries to deliver e-resources to users simply and securely no matter where or when they’re searching. Thousands of libraries in over 100 countries use EZPROXY to facilitate secure, reliable access to e-resources
FormFusion. Banner’s third party – document enhancement and distribution (purchase orders, transcripts, student bills, letter generation)
Get Mobile (Whale ID card money). GET is an online and mobile platform that brings convenience and value to university and hospital campuses. It allows for the management of funds, make purchases, order food, reservations and more.
Heartland mySchool Bucks. Online payment used with Café Enterprise
HubSpot. HubSpot is a cloud-based Customer Relationship Management (CRM) solution used within Admissions.
IBM Micromedex. Support informed, evidence-based clinical decision-making, drug supply chain management and patient education.
Illiad. Library lending and borrowing
Integrated Library System. An enterprise resource planning system for a library, used to track items owned, orders made, bills paid, and patrons who have borrowed.
IntelleCheck. Banner’s third party payment processing software (AP, payroll and student
refund check printing, direct deposit advices)
Kuali. Grant management software – With multiple sources of funding and the unique structure of higher education, you need a financial system designed to support your core missions of undergraduate and graduate teaching, research, and public service.
Lawroom. LawRoom/EVERFI is our web-based professional development and compliance tool.
Liaison. An Electronic Document Delivery system designed to automate the process of sending invoices, statements, payroll, purchasing and financial documents to clients, vendors, and employees.
LibGuides. LibGuides are a content management and information sharing system designed specifically for libraries.
Mailman Listserv. Mailman is a listserv tool for distributing email messages to list subscribers.
Micros. Conference Services Point of Sale
Oracle. Oracle sells database software and technology, cloud engineered systems, and enterprise software products—particularly its own brands of database management systems.
PaperCut. Print management and cost recovery
Parchment. Banner’s third-party software for transcript and diploma processing
PeopleAdmin. Banner’s third-party software for position approval and posting, applicant tracking, hiring/proposal processing
PharmCAS. Pharmacy college application processing
PreTrax. Employment background checks and pre-employment screening
Qualtrics. University managed survey solution
RaisersEdge/Blackbaud. A fundraising and constituent relationship management (CRM) system. It was designed by Blackbaud, a leading provider of robust nonprofit-specific software, to meet the needs of midsized to large nonprofit organizations.
RSign. RSign is an Electronic Signature application to make it easy for document signers to complete and sign documents using a desktop or mobile computer. This application is used within Admissions and Financial Aid.
SchoolDude. SchoolDude is a learning management software for technology professionals and educational institutions that aims to enhance all their operational aspects such as facility usage, maintenance management, and energy management. Operations ticketing system.
TeamDynamix. Project and ticket tracking application. Used to submit tickets for IT or AT assistance, it also includes Knowledge Base Articles, the IT Service Catalog, and IT Asset Tracking management.
TAO (Therapy Assistance Online). A platform of tools and educational modules to help you learn about and change how you think and feel. These modules are designed to help you have a better understanding of your personal experiences and equip you with strategies to aid you in feeling less anxious today and as you go forward in your life.
TOAD. Toad is a database management toolset from Quest Software for managing relational and non-relational databases
TurningPoint Technologies. TurningPoint 5 is an audience-response software package offered by Turning Technologies, allowing you to receive immediate feedback from polling participants through the use of clickers.
Veeam. Campus data backups
VMWare. A cloud computing and virtualization technology
WordPress. WordPress is a popular content management system solutions in use including blogs, web content, mailing lists and Learning Management Systems.
Microsoft Teams. Microsoft Teams is the chat-based workspace in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
Zoom. Zoom unifies cloud video communications, chat, and software-based conference room solutions into one platform.
Jabber. Cisco Jabber refers to a set of applications that allow users to connect with each other through voice, video, instant messaging (IM), desktop sharing, voice messaging and conferencing.
MeetMe. MeetMe helps you find people nearby who share your interests.
On-Board Passageway. OnBoard is a leading board software in G2 Crowd’s leaders quadrant.
CampusGroups. The all-in-one campus experience platform with tools for communication, event management, virtual fairs, groups, payments, workflows and more, CampusGroups is where campus communities connect, collaborate and succeed.
Adobe Acrobat Pro. Adobe Acrobat Pro DC makes your job easier every day with the trusted PDF converter. Acrobat Pro is the complete PDF solution for working anywhere.
Adobe Creative Cloud. Creative Cloud is a collection of 20+ desktop and mobile apps and services for photography, design, video, web, UX and more. Now you can take your ideas to new places with Photoshop on the iPad, draw and paint with Adobe Fresco, and design for 3D and AR. Join our global creative community — and make something better together.
AVI econtrol. Controls conference center AV.
Command Center HD. Digital signage.
Desktop Recorder. Desktop Recorder is a simple application designed for this very purpose. It captures the output of the default playback device, and it can save audio as WAV or MP3 files.
Event Temple. Event management – Hotel & Venue Management Software
Extron Scheduler. Digital signage – MeetingMinder room signs for Conference Services event rooms (Academic Services turned off Visix but never replaced them)
Heartland Café Enterprise. Digital signage – MeetingMinder room signs for Conference Services event rooms (Academic Services turned off Visix but never replaced them)
Magic Box. Digital signage – MagicBox is an end-to-end digital publishing platform and mobile distribution platform that enables publishers, authors and content providers to create, sell, manage and deliver their digital content through custom branded web and mobile ppps.
Screencast-Omatic. Video and screen capture- Our screen capture tools help you easily create, edit and communicate with videos and images. Simple and intuitive tools to share your ideas.
Turning (Technologies). Student clickers – Turning provides the modern, complete and flexible options for educators and institutions to increase student engagement and drive continuous improvement.
ARC-GIS. Mapping and spatial analysis – Connect people, locations, and data using interactive maps. Work with smart, data-driven styles and intuitive analysis tools.
Atlas-TI. Qualitative data analysis and research
EBSCO. EBSCO provides products and services to libraries around the world.
EDStrum Data Logger. Monitoring system for watering systems.
EDStrom Pulse. The Edstrom Pulse System is used for the monitoring and alarming of critical equipment and samples used on campus.
NVivo. NVivo features best-in-class capability options for all researchers, so you can ask more of your data. Boost Productivity Find common themes and evidence-based insights faster, so you can do more in less time.
eProtocol. eProtocol is a web-based technology that enables principal investigators, staff, and committee members to prepare, submit, review, and communicate about protocols.
Key Solutions. The Key Solutions Integrated Research Administration and Compliance System is designed with complete flexibility to adapt to your specific research facility processes and workflow.
Kuali. Kuali offers 6 products for Higher Education: Curriculum, Academic Catalog, Research, Continuity Planning, No-Code Apps, Financials
MATLAB. MATLAB allows matrix manipulations, plotting of functions and data, implementation of algorithms, creation of user interfaces, and interfacing with programs written in other languages.
NOVA LINK. NOVA LINK enables students to directly experience and understand otherwise intangible science principles and helps them present and relate scientific concepts to the real world.
Qualtrics. Qualtrics is a simple to use web-based survey tool to conduct survey research, evaluations and other data collection activities.
SAS. SAS is helping education institutions move beyond merely collecting and reporting on data to applying sophisticated analytics that can bring about systemic improvements.
SSPS. IBM SPSS software enables educators to teach effectively, helps students gain critical analytical skills and supports more accurate and insightful institutional research and decision-making.
Nvivo. Qualitative and mixed methods research – NVivo helps you discover more from your qualitative and mixed methods data. Uncover richer insights and produce clearly articulated, defensible findings backed by rigorous evidence.
PowerBI. Power BI transforms your company’s data into rich visuals for you to collect and organize so you can focus on what matters to you.
Tableau. Tableau helps people see and understand data.
Alertus. Desktop notifications (integrated with Rave for emergency communications)
Barracuda. Provides security, networking, and storage products based on network appliances and cloud services.
Bosch. Provides management of digital video, audio and data across an IP network.
Certify HR/Student. Empower employees with a suite of cutting-edge, fully-integrated spend management software solutions.
eVerify HR. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States.
Global Protect. GlobalProtect™ is more than a VPN. It extends consistent security from Prisma Access and Next Generation Firewalls (NGFWs) to all users, everywhere.
MS MFA. Multifactor authentication (MFA) adds a layer of protection to the sign-in process. When accessing accounts or apps, users provide additional identity verification, such as scanning a fingerprint or entering a code received by phone.
MS Self Service Password Reset. Enables users to change/reset their NEOMED authentication password
Palo Alto. Palo Alto’s core products are a platform that includes advanced firewalls and cloud-based offerings that extend those firewalls to cover other aspects of security.
Pinnacle. Employee/Student badging platform
PreTrax HR. Used within HR to assist in the hiring process.
Rave. Provides NEOMED emergency notifications to your mobile device
SCCM. A systems management software product developed by Microsoft for managing large groups of computers running Windows NT, Windows Embedded, macOS (OS X), Linux or UNIX, as well as Windows Phone, Symbian, iOS and Android mobile operating systems.
SolarWinds. An American company that develops software for businesses to help manage their networks, systems, and information technology infrastructure.
Sophos. Sophos develops products for communication endpoint, encryption, network security, email security, mobile security and unified threat management.
Windows Defender. An anti-malware component of Microsoft Windows.
Articulate 360. More than 106,000 organizations, including 99 of the Fortune 100, have created millions of courses using our online training apps.
Canvas. Learning management system (teaching, learning, research and collaboration)
Core. ePortfolios (MyCred) for student credentialing; CompMS (Rxoutcome) for competency management; ELMS (Rxpreceptor)for scheduling, evaluations, experience tracking, requirements tracking, etc.
EBSCO. EBSCO provides products and services to libraries of very many types around the world.
Examsoft. ExamSoft Worldwide operates as a solutions company for exam administration. The Company provides tools for delivering assessment and examinations in the classroom at all levels of learning.
Kami. Digital classroom tool creating flexible and collaborative learning environments.
Lawroom. Online training courses centered around compliance (anti-harassment) – available via the NEOMED Success Center
MediaSite. MediaSite is an automated and scalable video-conferencing platform.
MIDUS. Fellowship application documents through ERAS
Mindomo. Mindmapping and brainstorming – Achieve your goals by visually mapping out your ideas, plans and interests
My Mediasite. Desktop Recording application
NEOLEX. Track grades and export to Banner
OASIS. M3, M4 lottery and scheduling; also implementing evaluations, final grade report forms and logbooks (case logs)
One45. Curriculum mapping and unify data warehouse. One45 is a MedEd management platform that provides the operational tools and end-to-end data analytics required to run programs and train doctors.
SimCapture. Record and review standardized patient exams. Automate, track and report on every aspect of your simulation center’s activities with the #1 rated SimCapture.
Skillsoft. Online training courses covering various topic areas – available via the NEOMED Success Center
Virtual Cleanroom. Virtual Cleanroom introduces learners to a sterile environment and to train on aseptic technique, process flow and regulations that guide the safe use and compounding of sterile medications and safe practices related to parenteral drug therapy.
Virtual Dissector. Virtual interactive dissection software.
Don’t see software that meets your need?
Let us know of software you are interested in purchasing. We can help resolve issues related to hosting, contracts, compatibility and more. Request a software evaluation to get started.