2020-2025 Strategic Plan

Administrative and Academic Support Operations

Pillar leads:








Maria Schimer, Esq.
General Counsel

Guiding Principles

  • NEOMED will anticipate emerging trends related to its mission and operate efficiently and sustainably by building on the strengths of its faculty, staff and students. NEOMED will meet the challenges of the future by supporting an environment of continuous improvement.
  • The Administrative and Academic Support units exist on campus to advance NEOMED’s mission and vision. From Purchasing to Human Resources to Information Technology, all support units exist to ensure smooth University operations while complying with necessary legal, financial and other regulatory requirements.
  • NEOMED needs to examine its infrastructure regularly as part of good administrative practice. Such reviews are needed to advance the goal of continuous improvement.

Strategic Initiatives

  1. Examine key administrative processes for consistency, compliance, responsiveness to stakeholders and administrative ease
  2. Develop a standardized process to support entrepreneurial efforts by creating a timely, responsive and agile administrative structure to assess, develop and approve new initiatives
  3. Set standards for administrative processes that include LEAN/Six Sigma analyses, which lead to best practices and continuous operational improvements
  4. Implement a zero-based budgeting protocol to fund initiatives built upon quantifiable needs rather than historic budget practices
  5. Share the strategic planning updates with the University community to reinforce commitments to transparency and improved communication practices

Administrative and Academic Support Operations


Samantha Bliss
Phone: 330.325.6252
Email: sbliss@neomed.edu